We respect the privacy of visitors, customers, suppliers and other individuals who interact with our website. We aim to handle personal information responsibly and use it only for legitimate business, communication and service-related purposes.
Introduction
This Privacy Policy describes the types of information that may be collected when you visit our website, submit an enquiry, communicate with us or request information regarding our products and services.
By using this website or voluntarily submitting information to us, you acknowledge the practices described in this Privacy Policy.
Information We May Collect
Depending on how you interact with our website, we may receive information that you voluntarily provide as well as certain technical information generated automatically when using the website.
Contact Information
Your name, company name, telephone number, email address and other contact details.
Enquiry Information
Product requirements, applications, specifications and information submitted through enquiry forms.
Communication Data
Information included in emails, contact forms or other communications sent to us.
Technical Information
Browser type, device information, IP address, pages visited and website usage information where applicable.
How We Use Your Information
Information received through our website may be used for legitimate business purposes including:
- Responding to product and service enquiries.
- Preparing quotations or technical information.
- Communicating regarding products, applications or requirements.
- Processing business enquiries and customer communications.
- Improving our website, products and services.
- Maintaining website security and preventing misuse.
- Complying with applicable legal or regulatory requirements.
Cookies & Website Technologies
Our website may use cookies or similar technologies to support website functionality, understand website usage and improve user experience.
Cookies are small files that may be stored on your device when visiting a website.
Depending on the technology used on the website, cookies may support functions such as:
- Maintaining normal website functionality.
- Understanding how visitors use the website.
- Improving website performance.
- Remembering certain preferences where applicable.
You may adjust your browser settings to block or remove cookies. However, certain website functions may not operate as intended when cookies are disabled.
Sharing of Information
We do not sell personal information provided through our website.
Information may be shared where reasonably necessary with service providers or business partners who assist us in operating our website, communicating with customers or providing relevant business services.
Information may also be disclosed where required by applicable law, regulation, legal process or government authority.
Data Security
We take reasonable administrative and technical measures intended to protect information submitted through our website against unauthorized access, misuse, loss or disclosure.
No internet transmission or electronic storage system can be guaranteed to be completely secure. Users should avoid submitting unnecessary confidential or sensitive information through general website forms.
Data Retention
Information may be retained for as long as reasonably necessary to respond to enquiries, maintain business records, provide requested services, meet contractual requirements or comply with applicable legal obligations.
Information that is no longer reasonably required may be deleted, anonymized or securely archived where appropriate.
Third-Party Websites
This website may contain links to third-party websites, social media platforms or external services.
We are not responsible for the privacy practices, content, security or policies of external websites.
Visitors should review the privacy policies of third-party websites before providing personal information to them.
Your Privacy Rights
Subject to applicable laws and requirements, individuals may be entitled to request information regarding personal data held about them.
Depending on applicable law, you may request:
- Access to certain personal information.
- Correction of inaccurate information.
- Updating of incomplete information.
- Deletion of information where legally permitted.
- Withdrawal of certain communication preferences.
Requests may be submitted through the contact details available on our website.
Children's Privacy
Our website is intended primarily for business, industrial and professional users and is not specifically directed toward children.
We do not knowingly seek to collect personal information from children through general website enquiry forms.
Business & Product Enquiries
When you submit a product enquiry, request a quotation or contact our team, the information provided may be used to understand your technical requirements and respond appropriately.
This may include communication regarding product specifications, technical compatibility, availability, pricing or related services.
Changes to This Privacy Policy
We may revise this Privacy Policy when necessary to reflect changes in our website, services, business practices, technology or applicable requirements.
Updated versions of this Privacy Policy will be published on this page.
Contact Us
If you have questions regarding this Privacy Policy, information submitted through our website or your privacy-related requests, please contact our team.
You can submit your request through our Contact Us page.